Online scheduling software

Create a more effective online presence for your business that converts potential customers into verified appointments on your calendar. HourTown's online scheduling software provides your customers with the convenience of booking your services at any time. We even offer a free account which allows your business to use HourTown at no cost.

• Converts website visitors to verified appointments
• Email notification the moment someone books
• Eliminates phone tag with busy clients
• Makes your business appear more professional

Advertise your services locally

Built-in advertising tools help you find new customers who want to book your services. HourTown Advertising Blasts™ drive new customers to your business with a single click. Our network of advertising partners will get your business noticed by local customers who want to schedule your services online.

• Appear higher in the search engines
• Start receiving new, highly-qualified leads
• Increased traffic from Google and Yahoo

Automated reminders

Remind your customers (and even yourself) of upcoming appointments with our automated reminder emails. Your customers will appreciate the added courtesy and you'll appreciate the decrease in no-shows and tardy clients. You can specify your courtesy message as well as the time it gets delivered to your customers. Set it up once, then forget about it.

• Customers receive an automated courtesy reminder
• No need to phone customers the day before
• Send one to yourself to keep on track of your schedule
• Adds "concierge quality" to your customer experience

Stay in control of your schedule

Worried about customers scheduling an appointment during a time slot you'd prefer to leave open? No problem. With HourTown's "accept/deny" feature you'll always be the one with final say over your schedule. Your customers request the time slots that work best for them and you choose to accept the option that is most convenient for you. The whole process is automated, so that your customers get a quick response and neither of you have to pick up the phone and resort to phone tag. Another benefit of "accept/deny" is you don't have to worry about keeping your online schedule up-to-date.

• Customers request time slots they prefer
• You accept one that works best for you
• Fast, automated process avoids phone tag
• Prevent strangers from self-scheduling

Online Calendar

Our online calendar was designed for small business owners who want to balance clients and their personal lives - all in one easy place. If you schedule a one-hour lunch date with a friend, that hour of time will be automatically removed from the time slots available to your clients. Going out of town for a few days? Update your availability with a single click. Imagine if something comes up and you have to reschedule your favorite client from a 1 p.m. appointment to 4 p.m. instead. Just drag and drop the appointment to the new time slot and your client will be automatically notified with an email incluing the new time, directions, and other details. If clients prefer to schedule with you over the phone, input their appointments into the HourTown online calendar and they will receive an email confirmation of their appointment.
Learn more about HourTown's online calendar.

• Designed for small business owners
• Manages clients and your personal life in one easy place
• Access it from any computer. Always secure.
• Drag and drop, AJAX-based web technology

Customer tracking and contact book

Building and maintaining an up-to-date customer database is an important part of managing your business and HourTown's secure customer book takes all the work out of it. Any time a client contacts you or schedules an appointment, HourTown extracts all the key information and saves it for you. If the client books later in the month but lists a new cellphone number, HourTown effortlessly detects the change and records the new information to your customer book. Want to see when was the last time a customer booked with you? Simply click on the customers name. HourTown will never spam, sell or distribute your customers information in any way.

• Secure, SSL-encrypted customer book
• Builds and maintains a customer database
• Keeps track of birthdays, booking history, etc.

"Book Now" buttons for your website

Add a powerful online scheduling system to your website in seconds. We provide several buttons to choose from, or you can make your own. Customers click the button on your site and are instantly taken through a quick and easy online scheduling process. Add a "Book Now" button to your next Craigslist listing, Myspace, Facebook or any website where you advertise your services. If your business does email marketing, adding a "Book Now" button to your next newsletter can convert interested customers into verified appointments on our calendar.

• Put a "Book Now" button on your website
• Add to the signature line of your emails
• Add one to your next email marketing campaign
• Works great on Craigslist, MySpace and Facebook
• No HTML knowledge neccessary

Collect reviews from satisfied customers

Did you know that 48% of online shoppers seek out reviews before purchasing? Customer reviews from HourTown can convert your most satisfied customers into your "word-of-mouth" marketing team. HourTown makes it simple and fun for your customers to review and rate their experience with you. They can even share their review with their friends in order to drive new referrals your way.

• Collect positive reviews from satisfied customers
• Makes it easy for customers to share reviews with friends
• Adds credibility to your growing business

Use it as your website (optional)

When you join HourTown, we create a simple, yet effective mini website for your business. Our easy setup wizard will allow you to upload a photo, describe your services, costs, location and biography. We take that information and create a search engine-friendly mini site for your business that includes a map, message center and more.

• Need a website? It's everything you need
• Got a website? Use it like an extra advertisement
• Photo, map, message center and more!